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2025
27
December
WestJet Economy Class Set To Become As Brutal As Spirit Airlines
27
December
You may have just received the e-mail from WestJet about their upcoming reconfiguration of their 737 cabins.
The Marketing Spin from WestJet...
- A standardized Premium cabin: when you select a seat in Premium, you can be confident that the same onboard experience will be delivered across the entire 737 fleet
- Extended Comfort seating: every 737 will soon have Extended Comfort seating, with additional rows added as part of this new layout. This means more opportunities to secure seats with extra legroom and other added benefits
- Modernized Economy seating: enjoy newly designed seats, and adjustable headrests—featuring enhanced cushion and back support, with a fixed-recline that helps preserve personal space
- Your comfort, your choice: you’ll soon have more choice in Economy with 3 standard seat options with varied space, all with the same great amenities
- Tech upgrades: enjoy in-seat USB-A and USB-C outlets with hands-free personal device holders throughout the economy cabin. All of these aircraft will also feature our new, fast, free WestJet Wi-Fi presented by TELUS that will change the way you connect onboard
The Reality
- The legroom in Economy class seats is about to become even tighter, with a smaller seat pitch ranging from 28" to 30"
(Seat pitch is the distance between a point on one airline seat and the same point on the seat in front of it.)
- Economy seats will no longer recline.
- Here in North America Air Canada, United and American have 30 inches of pitch in Economy on their 737-800s. Delta has 31-32 inches.
You have to scrape the very bottom of the North American ultra low cost carrier barrel (Spirit Airlines or Frontier) to find an Economy seat pitch in the 28-29" range.
Over in Europe, Ryan Air, often used as the gold standard of what humans can physically tolerate on a flight, have a pitch of 29" or 30" on their 737-800.
Congratulations WestJet, you've managed to take flying in North America to below a European level of misery!
At least in Europe your flight is often only in the 2-3 hour range. Here in North America, for many travellers the pain will need to be endured for at least twice that length of time.
Update January 2026: As millions have seen by now on TikTok, flying on the reconfigured WestJet aircraft is pretty unpleasant...
TikTok Video Link: https://www.tiktok.com/@amanda_rae.13/video/7588510775069789452
Update January 16, 2026: WestJet claims they will "return to a prior seat pitch for economy cabins on recently reconfigured aircraft"
- WestJet today announced it will change its cabin-configuration approach on the limited portion of its fleet where it densified seating. Following a review of operational data and feedback from guests and WestJetters, the airline will return to its prior standard seat pitch for economy cabins on these recently reconfigured aircraft by removing one row of seats.
"WestJet tried seat pitches that are popular with many airlines around the globe as they serve to provide affordable airfares," said Alexis von Hoensbroech, WestJet Group Chief Executive Officer. " "As an entrepreneurial airline founded on making air travel affordable to Canadians it's in our DNA to try new products. At the same time, it is just as important to react quickly if they don't meet the needs of our guests."
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