'How To Get The Best Deal' Guides

Sunday, November 10th 2024

"I'm a travel junkie who's hooked on deals from YYC." - Chris Myden



2012
25
July
Travelocity code - $200 off/person - resulting in pretty cheap Vegas packages

Update: Looks like this coupon code has reached it's maximum number of redemptions.
--------

There's a very interesting Travelocity code making it's way around the web at the moment. It's resulting in some pretty great prices, such as 3 night Vegas packages (flight + hotel) over a weekend for $271/person after all taxes & fees (which I'll show in the example below).

Here's what I've learned about it so far, and my tutorial for taking advantage of it.

1. You need to make sure you use Travelocity.com and not Travelocity.ca

To ensure this, you can just go to this link: http://www.travelocity.com/resolve/in/# and select the American site. Put a checkmark beside 'Remember this selection'

2. Now that we're on Travelocity's site we need to think of a destination where taking $200 off of a package price (per person) will result in an amazing price.

Important: The package must be a minimum of 3 nights.

Las Vegas is an obvious first thought, so let's try that.

- Select 'Flight + Hotel'
- From YYC to LAS
- Depart Nov 1, Return Nov 4
- Change the number of adults from 2 to 1. We're doing this because we want to use the code twice, and take $200 off per person each time.
- Hit Search Now

3. Now that we're on the results page, let's sort the results by price. It looks like the Super 8 Las Vegas package is currently going for $471/person after taxes & fees. Click on 'Select & Continue'.

4. Scroll down to 'Book Now' and click on that.

Scroll down to the bottom and click on 'Continue'.

5. Now scroll down to Step 3, under 'Review the price' and look for the box that says 'I have a promotional code'. It looks like this:


enter the following code:

NFB2012

and hit 'Apply'

6. Now $200 is removed from the price and it looks like this...


7. After booking, you would repeat this process for the next person.

Here are my thoughts, based on my experience with the Expedia code (which some of you may remember).

- Be aware that one risk is that you book one package with the code, and then Travelocity pulls the plug on the code before you can book the next person. It could happen if the code goes viral. Apparently there is a redemption limit of 3500 bookings.

- You might wish to use separate names and credit cards for each booking, so that Travelocity can't claim you tried to use the code more than once. If you have a Travelocity account, I'd probably book one using the account, and the other one as a 'guest'.

- This code looks to work for all flight + hotel packages, not just Vegas. I was just using Vegas as an example as it's typically one of the more popular and cheaper destinations.

- It doesn't matter if you end up with a room that you never use. The hotel doesn't care.

Here are the full terms and conditions of the code:

The promotional code (the Promo Code) for $200 is valid between 12:01 a.m. Central Time on July 2, 2012 and 11:59 p.m. Central Time on August 4, 2012 (the Promotion Period) or until it reaches the redemption limit of 3,500 redemptions. Your use of the Promo Code on the www.travelocity.com Web site (the Site) is subject to the Travelocity User Agreement and Privacy Policy. The Promo Code is valid only for qualifying purchases made on the Site. A qualifying purchase means a three-night or longer Hotel+Flight Vacation Package which is offered on the Site during the Promotion Period. Travel dates must be between July 2,2012 and December 31, 2012. Qualifying Hotel+Flight Vacation Package purchase requires a minimum spend of $200 and should be booked immediately following your qualifying air booking.

If you find a great deal using this code, help out your fellow traveler and comment on it here, or share it on Facebook.

Good luck!

Hit Like if you like this code! Click Share to show your friends on Facebook.









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128 Responses to "Travelocity code - $200 off/person - resulting in pretty cheap Vegas packages"


    Has Traviesa been here?
       Traviesa on July 25th, 2012

    I was trying to book from YYC to LAX for one adult and one child from August 21-28 i applied the promo code but it only took $200.00 off i thought it was $200/person. I guess kids dont apply.

    Has Bish been here?
       Bish on July 25th, 2012

    Tried to use code today to no avail. no place to enter it in #3 area. looks like it is done.

    Has Hayley been here?
       Hayley on July 25th, 2012

    It says you have to book them separate.

    Has Chris_Myden been here?
       Chris_Myden on July 25th, 2012

    Traviesa: Yes, you have to book it separately to take $200 off each time.

    Bish: Still appears to be working. There should be a spot to enter the code even if it had expired.

    Has Julie been here?
       Julie on July 25th, 2012

    If you book it separately there is only 1 person on the hotel reservation. How do you add additional travellers to the room?

    Has Chris_Myden been here?
       Chris_Myden on July 25th, 2012

    Julie: You just book another package with another room. The second person stays in your room, the second room goes unused.

    Looks like October 1-4 to Vegas can be had for $195/person after taxes (flight + hotel)

    Has Katherine Gaskin been here?
       Katherine Gaskin on July 25th, 2012

    Has anyone tried inserting this for a flight only? I can't find the promo code box.

    Has Chris_Myden been here?
       Chris_Myden on July 25th, 2012

    Katherine: It only works on flight + hotel packages.

    Has Rich been here?
       Rich on July 25th, 2012

    Worked! Booked 2 to Vegas from yyc in sept for $517
    And booked another 2 for Vegas in oct for $608 from YEG Edmonton

    Booked Excalibur and el Cortez. El cortez will be the non checkin ;)

    Has Alex been here?
       Alex on July 25th, 2012

    Just booked a flight to Phoenix in December. $268 with tax.

    Has Julie been here?
       Julie on July 25th, 2012

    Thanks Chris! Just booked Vegas flight + hotel at MGM for 426 in December.
    I just wasn't sure if the hotel would get sticky about the 2nd person wouldn't be a registered guest (since the 2nd person is booked at another hotel).

    Has Chris_Myden been here?
       Chris_Myden on July 25th, 2012

    Another interesting thing I've noticed is that if you use the 'advanced search' options you can book a package with a flight to wherever (let's say Kelowna), but combine it with a super cheap hotel in, let's say, Thailand.

    The end result is a flight to Kelowna for $73 roundtrip after taxes, and a hotel room in Thailand that never gets used.

    Has Teryn been here?
       Teryn on July 25th, 2012

    Just booked a 5 day trip to LV for $800 from Spokane, WA for 2 people in August (it'll be hot, but we're going for Celine!). Staying at the Aria... definitely not the El Cartez , but the El did get one of us a flight to LV for $200. Not too shabby!

    Has Rebecca been here?
       Rebecca on July 25th, 2012

    Does't work..Why do you keep ond eleting my comments? LOL

    Has Chris_Myden been here?
       Chris_Myden on July 25th, 2012

    Rebecca: Because it does still work :) I just tried it right now.

    Are you making sure to use the .com version of Travelocity and not accidentally on the .ca version?

    Has Jennifer been here?
       Jennifer on July 25th, 2012

    THANK YOU CHRIS!!! Your YYC Deals website is the most amazing thing ever and your generocity for us YYC-ers is unspeakable.
    VEGAS BABY ;)

    Has steve been here?
       steve on July 25th, 2012

    Hi Chris,
    I am trying your hotel trick but it seems to always only find hotels in my destination city regardless of my hotel city selection? I am using the advanced search and checking off the "I prefer to stay in a city other than my destination airport." checkbox.
    Any tips?
    Thanks!!

    Has Chris_Myden been here?
       Chris_Myden on July 25th, 2012

    Jennifer: Thanks! Have fun in Vegas!

    Steve: I've noticed Travelocity seems to have some weird issues sometimes with loading hotels from destinations that I searched previously. It seems to get 'stuck' loading the same hotels over and over. Might be the same issue? Do you have another computer you can try a fresh search from ?

    Has Heather been here?
       Heather on July 25th, 2012

    Fantastic!!! Going to Vegas because of this deal on the Thanksgiving long weekend. Staying at TI with direct flights for under $450 a person! (We also have a room at Days Inn we won't be checking into.)

    Thank you so much!!!

    Has Laura  been here?
       Laura on July 25th, 2012

    Are there any charges or fees for booking a hotel room that you don't check into?

    Has Katherine Gaskin been here?
       Katherine Gaskin on July 25th, 2012

    Just booked YYZ to LAS 4 nights, Sept 20-24 for $359. You are a saviour! Going to try that hotel in another city trick.

    Has Katherine Gaskin been here?
       Katherine Gaskin on July 25th, 2012

    I put in a flight for Vegas and hotel in Thailand and got $293! I love this thing. I wonder if I can call Travelocity and change.

    Has Nicole been here?
       Nicole on July 25th, 2012

    Hello, where do I enter the different city hotel name? Can you give an example of what Thailand hotel you used

    Has Katherine Gaskin been here?
       Katherine Gaskin on July 25th, 2012

    Click on 'See Advanced Search Options' then I entered this address: 5-7 Soi Rongmai, Chao Fa Rd. Phanakorn, Bangkok 10200, Thailand
    02-629 2321

    Has JT been here?
       JT on July 25th, 2012

    Solid deal! Phoenix for $230 at the end of November.

    Black Friday here I come!

    Has Robert been here?
       Robert on July 25th, 2012

    Thanks Chris
    Calgary to Vegas Aug 26 - Aug 31
    $234

    Has M been here?
       M on July 25th, 2012

    1) DO NOT CALL TRAVELOCITY UNDER ANY CIRCUMSTANCES! The less attention to this, the better.

    2) Do not book a hotel outside of your destination. Once they realize that people are booking hotels in Thailand rather than in the destination, they may shut down the whole coupon.

    Has Carmen been here?
       Carmen on July 25th, 2012

    Thanks for this - going on an impromptu Vegas trip August long weekend for $232... you also saved me big time on a trip to Turkey I'm taking in April.

    Has Mike been here?
       Mike on July 25th, 2012

    Cool deal!
    YYC-LAS Aug 02-05 LVH (no resort fee) W/2x$100 dining credit for $482/per

    Thanks Chris
    21:30

    Has Peggy been here?
       Peggy on July 26th, 2012

    Woohoo Vegas baby! Going over US Thanksgiving ≤)
    For the record we've used this website for our last 3 vacations (Jamaica, Maui & Cancun) now upcoming 3rd trip :) Thanks Chris U da best man!!!

    Has Matt been here?
       Matt on July 26th, 2012

    boo ya! just booked Vegas for Sept 3-7, only $450 per person at the MGM

    Has Curt been here?
       Curt on July 26th, 2012

    on hotel search results Super 8 not listed. Must be sold I guess!

    Has Steve been here?
       Steve on July 26th, 2012

    Oct 17 - 20 Las Vegas - Luxor $450 per person

    What a deal!

    Has E been here?
       E on July 26th, 2012

    Chris or someone else, can you walk me through step by step how the advanced search works? For some reason I try booking a hotel in a different country using the advanced search, but it defaults to the location of my flight.

    Has Chris_Myden been here?
       Chris_Myden on July 26th, 2012

    E: I've noticed Travelocity seems to have some weird issues sometimes with loading hotels from destinations that I searched previously. It seems to get 'stuck' loading the same hotels over and over. Might be the same issue? Do you have another computer you can try a fresh search from ?

    Has CP been here?
       CP on July 26th, 2012

    Booked San Diego for an anniversary in October. $1000 for two flights and a stay at the Paradise Point Spa and Resort. What a great deal!
    Will probably book Vegas trip tonight as well.
    Chris - I hope you realize how great your site is!

    Has Chris_Myden been here?
       Chris_Myden on July 26th, 2012

    Thanks CP, I'm glad people enjoy it! Have a great anniversary!

    Has Tracy been here?
       Tracy on July 26th, 2012

    WOW - just booked me and hubs for 4 days at $205 each. Our first real trip together, you rock!!!

    Has E been here?
       E on July 26th, 2012

    Hi Chris, different computer, same thing. Maybe it's a browser issue? What are you using?

    Has Michelle been here?
       Michelle on July 26th, 2012

    Hey Chris, we were able to book our first person, code worked. Using two other laptops and different names, but selecting the same budget hotel choice, the promo codes were bounced for the next two people. Any suggestions?

    Has Chris_Myden been here?
       Chris_Myden on July 26th, 2012

    Michelle: Just tried and the code still appears to be working.

    Are you sure you're using the .com version of Travelocity on the laptop?

    Are you sure the package you're trying is for 3 nights or longer?

    Has Mei been here?
       Mei on July 27th, 2012

    Just wondering ...if you book a hotel room in Vegas, the one you don't use, don't you still have to pay the daily resort fee and it will be charged to your credit card?

    Has CP been here?
       CP on July 27th, 2012

    Mei - I would just go to the hotel, tell them you aren't going to check in and see if they will waive that fee. You can even tell them they can sell that room if they want. No guarantees it works, but it's worth a shot.
    Also, do the crappy off strip hotels even have resort fees?

    Has AJ been here?
       AJ on July 27th, 2012

    Just booked YYC-LAS Aug 16-20 LVH (no resort fee) W/2x$100 dining credit for $437 per person. A round trip from Great Falls to LV with 4 nights stay at LVH (booked separately) would have cost a total $400. For an extra $37 no 10 hour drive from Cal to Great Falls and back. Thanks a bunch Chris!!!!

    Has Chris_Myden been here?
       Chris_Myden on July 29th, 2012

    Update: Looks like this coupon code has reached it's maximum number of redemptions.

    Has Lea Ann been here?
       Lea Ann on July 29th, 2012

    Booked Vegas this afternoon....just a little concerned about booking single occupancy with 2 of us planning on staying in the room. Do I need to be concerned?

    Has CP been here?
       CP on July 31st, 2012

    @Lea Ann - shouldn't be a problem. If you are concerned, just say you lost your key card and they will give you another one. Then you have a key for each of you, that way you can get on the elevator if you are separated etc.

    Has dealguru been here?
       dealguru on July 31st, 2012

    @CP What an utterly idiotic piece of advise. Why don't you call your credit card company and tell it that you have lost your credit card. They will issue a new one. That way you will have 2 credit cards ;).

    Has Jenn been here?
       Jenn on July 31st, 2012

    @deal guru...calm down. There really is no need to be rude to someone else's suggestions. If you don't like it, perhaps offer an alternative. If you're having a bad day, just wait till tomorrow to comment. It helps people to want to offer ideas when they aren't worried about mean people responding!

    Has CP been here?
       CP on July 31st, 2012

    @dealguru - what does losing a credit card have to do with it?

    Has dealguru been here?
       dealguru on August 1st, 2012

    @Jenn ..I beg to differ. There is a big need to be rude to idiotic suggestions so there are less of them. By saying that I am not admitting to being rude.
    @CP Has it ever occurred to you that the "lost" key card might (with a 99.99% probability) get deactivated and won't work?

    Has @dealguru been here?
       @dealguru on August 1st, 2012

    @Mei If you don't check in and give them your credit card, there is no way they can charge you anything.
    @Lea Ann, Yes you do need to be concerned. They do random checks in the middle of the night to make sure only 1 person stays in single occupancy room. Everyone else in that room gets shot on the spot.
    On a more serious note, theoretically there might be an "extra guests" policy, but it is never enforced, not in Vegas anyways.:)

    Has Lea Ann been here?
       Lea Ann on August 2nd, 2012

    Good laugh to start the morning.....thanks for the info.

    Has Vivian been here?
       Vivian on August 3rd, 2012

    Problem: I just received this email this morning after doing 3 separate bookings:

    "Recently you booked a vacation package at www.travelocity.com using the promo code NFB2012. Based on our review of the details of your reservation, we have determined that you were not eligible to use the promo code and, therefore, we have cancelled your reservation.

    If you received the promo code when you attended the 2012 National Federation of the Blind National Convention in Dallas, and feel you have received this message in error, please contact us at 1-866-211-1731.

    Sincerely,
    Travelocity Customer Care Team"

    I logged into travelocity and it still lists all my trips, but this email has me really worried. I don't even know which one they've cancelled.

    Has Rebecca been here?
       Rebecca on August 3rd, 2012

    Just received an email this morning from Travelocity telling me my reservation using this code has been cancelled. So for the rest of you who booked deals beware you will likely get the same email.

    Dear Rebecca,

    Recently you booked a vacation package at www.travelocity.com using the promo code NFB2012. Based on our review of the details of your reservation, we have determined that you were not eligible to use the promo code and, therefore, we have cancelled your reservation.

    If you received the promo code when you attended the 2012 National Federation of the Blind National Convention in Dallas, and feel you have received this message in error, please contact us at 1-866-211-1731.

    Sincerely,
    Travelocity Customer Care Team

    Has Steve been here?
       Steve on August 3rd, 2012

    Just got an email from Travelocity this morning cancelling my reservation:

    Recently you booked a vacation package at www.travelocity.com using the promo code NFB2012. Based on our review of the details of your reservation, we have determined that you were not eligible to use the promo code and, therefore, we have cancelled your reservation.

    If you received the promo code when you attended the 2012 National Federation of the Blind National Convention in Dallas, and feel you have received this message in error, please contact us at 1-866-211-1731.

    Sincerely,
    Travelocity Customer Care Team

    Has Annony been here?
       Annony on August 3rd, 2012

    Also got the same response:

    Recently you booked a vacation package at www.travelocity.com using the promo code NFB2012. Based on our review of the details of your reservation, we have determined that you were not eligible to use the promo code and, therefore, we have cancelled your reservation.

    If you received the promo code when you attended the 2012 National Federation of the Blind National Convention in Dallas, and feel you have received this message in error, please contact us at 1-866-211-1731.

    Sincerely,
    Travelocity Customer Care Team

    Has mel been here?
       mel on August 3rd, 2012

    Has anyone called to see if the booking is still salvagable? I received that email too

    Has Reg been here?
       Reg on August 3rd, 2012

    My trips were all Cancelled too

    Has keelan been here?
       keelan on August 3rd, 2012

    I just received an email from travelocity stating that my booking was not eligible for the coupon code and that my reservation had been canceled.anyone else experience this? Any suggestions of what too do? Please help!

    Has Matt been here?
       Matt on August 3rd, 2012

    Yea it looks like travelocity has locked into the double bookings and/or cross referenced it against people who were registered for the national federation of the blind convention.

    My cancellation was in my spam filter so check there so you dont get any rude surprises.

    Has Reg been here?
       Reg on August 3rd, 2012

    Lost 4 trips :(

    Anyone get through?

    Has Rebecca been here?
       Rebecca on August 3rd, 2012

    So upon further checking into the NFB code and what appears to be a subsequent cancellation by Travelocity...

    My flights are through Alaska Air so I logged on to their site, thus far my reservations are intact.

    I guess I'll just wait and see. Will definitely know for sure if my credit card gets credited back the trip cost. Luckily for me my trip wasn't til November.

    Has JT been here?
       JT on August 3rd, 2012

    Can you imagine if you were in the middle of your trip right now and you got the email...? Haha.

    I doubt they will do a full cancellation right away. They are probably waiting for those people who did attend the conference and who received the email to call in so they get make sure their reservations aren't wrongfully cancelled.

    I do wonder what the cost would be to Travelocity to cancel this though. These are all confirmed flights and pre-paid hotels. I know airlines won't be happy. And of course I'd expect a full refund if they do cancel my booking.

    Has M been here?
       M on August 3rd, 2012

    I called travelocity to check if my package was still available after I received the same email and they said they were. Calling the airlines right now to double check

    Has Reg been here?
       Reg on August 3rd, 2012

    Rebecca. Thanks for that

    Does anyone know if flights can be cancelled once booked and confirmed?
    Travelocity just told me my package was confirmed when I called. They told me to reply to reply to the email with my details. As its the customer relations dept who doesn't take phone calls.

    My flights appear to be confirmed

    Has Vivian been here?
       Vivian on August 3rd, 2012

    The email doesn't take responses. I tried replying to it and it failed to deliver.

    Has Reg been here?
       Reg on August 3rd, 2012

    Im at work right now and cant take another break to call the airlines. Whoever calls next, can you ask and post the answer:

    -can flights be cancelled/refunded once booked? if not then what does that all mean for us

    Has M been here?
       M on August 3rd, 2012

    if you call travelocity, they will re-route you to the .com centre instead of the canadian one.

    I am hoping that it doesn't take a couple days for it to cancel as I leave pretty soon, and don't want to show up at the airport with no flight

    Has Reg been here?
       Reg on August 3rd, 2012

    So theres contradicting excerpts from the email initially confirming the package.

    ---------------------------
    Ticket is non-refundable.
    Your selected air reservation is non-changeable.
    Please note that this trip includes airfare that is non-refundable. After purchase you may only cancel the complete trip (air and hotel together). Supplier penalties fees may apply.
    If you cancel prior to Mon, Sep 10, 2012, you will be refunded your purchase price, minus any flight or hotel cancel fees totaling $********
    Credit will be issued to your original form of payment i.e. credit card.
    This trip is non-refundable on or after Wed, Sep 12, 2012.

    Has A been here?
       A on August 3rd, 2012

    Shouldnt travelocity be required to call everyone?

    I mean, how many junk mail folders will these un-descriptive emails end up in?

    Has M been here?
       M on August 3rd, 2012

    I called the airlines i'm booked with and they said that they can't cancel any flights that have been paid for unless there is a scheduling issue.

    I also called the hotel i booked through and my booking is still there.

    Soo I'm not sure what is going on with travelocity

    Has Anthony  been here?
       Anthony on August 3rd, 2012

    This seems like a PR nightmare. Please update if you can any responds you get through customer service. Customer Support seems to be a bit overwhelmed!

    Has Bryan been here?
       Bryan on August 3rd, 2012

    From what I heard and see this email has got to be a fake.

    Would make no sense for Travelocity to have a response email that doesn't work.

    Also, they said everything on my booking looks okay and he asked his supervisor as well. Not sure what is going on.

    Has Darryl been here?
       Darryl on August 3rd, 2012

    1:36pm (EST)
    I just tried calling Travelocity. The clerk told me they are doing a "system upgrade" and the clerk told me they are doing a system upgrade... check back in about 2 hrs. They can't access any reservations at the moment.

    Has mh been here?
       mh on August 3rd, 2012

    oh man...this is crazy. i booked to phoenix and i lost on the 349 deal as welll.....

    Has Steve been here?
       Steve on August 3rd, 2012

    Just doing some reading on another site:

    I was told they will have a decision in an hour (would be after 11 am PT).

    Has Reg been here?
       Reg on August 3rd, 2012

    What site is that Steve?

    Im interested to know what it means "they will have a decision" and how that info was released

    Has Darryl been here?
       Darryl on August 3rd, 2012

    This blog has an ongoing account of the situation and an explanation of the terms and conditions of the Promo Code:
    http://boardingarea.com/blogs/viewfromthewing/2012/08/03/travelocity-cancelling-reservations-booked-with-200-off-coupon/

    Has R been here?
       R on August 3rd, 2012

    Great blog. This is steamy. Im anxiously waiting

    Has Anonymous been here?
       Anonymous on August 3rd, 2012

    I just called customer service... went through the prompts and reconfirmed my reservation. Automated attendant said "everything seems fine". I then requested email confirmation and got an automated answer "oops something went wrong".

    Uh oh.

    Has M been here?
       M on August 3rd, 2012

    I wish they didn't have such a disconnect in the information that they are giving. People are receiving emails, then calling and receiving another peice of information. I hope they resolve this soon bc I need to make other travel arrangements

    Has Rabb been here?
       Rabb on August 3rd, 2012

    I will never book with travelocity again if they cancel tickets. And I book probably 10-15 a year with them for business

    Has Anonymous been here?
       Anonymous on August 3rd, 2012

    @Rabb... I'm in the same boat, and ironically I booked this trip for business looking to save my company $200...

    Has Carmen been here?
       Carmen on August 3rd, 2012

    I just called "Adam" in India... the technical team is apparently trying to figure out if the email was fraudulent or not. Gah. I leave in less than 48 hours, have $350 in Cirque du Soliel tickets purchased, and need to know if I need to Vegas another way. I'll do it, but I won't be happy!

    Has Lea Ann been here?
       Lea Ann on August 3rd, 2012

    I am on hold with Travelocity....this is crap. I will post once I get can an answer from someone.

    Has Reg been here?
       Reg on August 3rd, 2012

    Sounds like on other sites people are saying that travelocity is canceling and charging a cancel fee

    Looks like people are losing there money here and not being accommodated.

    I'll be calling my credit card to dispute first off if I get this email for a cancel fee

    Second off I'll NEVER use Travelocity again

    Has dealguru been here?
       dealguru on August 3rd, 2012

    I just got off the phone with travelocity. While they tried to convince me that my trip was good I am a liitle worried. One thing that really bugs me is that both the rep and the supervisor claimed that they had never heard of the nfb2012 code before. Do they really expect me to believe crap like that?? Also their reasoning for the cancellation email was that it was part of some system upgrade! I am still trying wrap my mind around that! "I am so sorry, sir, but we were doing a system upgrade and as a result of that upgrade you received a cancellation email"- I have not heard something as retarded in quite some time.

    Has M been here?
       M on August 3rd, 2012

    I got charged a cancelation fee.. I am FUMING mad

    Has Robert been here?
       Robert on August 3rd, 2012

    I am on the phone with my credit card company after getting off the phone with "John" at travelocity in India or wherever.
    John said he would get back to me in 24 to 48 hrs.
    My trip ID at travelocity is no longer valid.
    Is it legal for them to charge us when they cancelled our trips?

    Has J been here?
       J on August 3rd, 2012

    I was also charge a cancellation fee....the full amount I paid!!

    Has M been here?
       M on August 3rd, 2012

    J: did you call travelocity to check? I called them and they said my trip was cancelled but their computer systems were down and they couldn't do anything for me for 2 hours.. I call BS

    so I called my CC to open up a dispute.

    Has Heather been here?
       Heather on August 3rd, 2012

    My trip was cancelled and I was charged the full amount cancellation fee. I called Air Canada and my ticket has been cancelled.
    Travelocity said they would call me back in 3-4 hours.

    Has Heather been here?
       Heather on August 3rd, 2012

    My trip was cancelled and I was charged the full amount cancellation fee. I called Air Canada and my ticket has been cancelled.
    Travelocity said they would call me back in 3-4 hours.

    Has E been here?
       E on August 3rd, 2012

    I wonder if there is a correlation to how they are going about these cancellations. My trip isn't until September and it hasn't been cancelled yet, although I did get the email. Are people who are travelling sooner getting cancelled first?

    Has Heather been here?
       Heather on August 3rd, 2012

    My trip is booked for October... So I don't think so.

    Has underscore been here?
       underscore on August 3rd, 2012

    Hearing from someone that after talking to a supervisor at Travelocity, that full refunds will be given. The cancellation fees are automated to reflect the fees that are stated on your original purchase. However we should see them reversed.

    Has Jay been here?
       Jay on August 3rd, 2012

    The reason why there is such a disconnect in information is probably because the cancellations are probably being carried out by coroporate in the US (one by one), while customer service in India won't know anything about the pending cancellations until it shows up on their system.

    Has j been here?
       j on August 3rd, 2012

    Wow go to travalocity and the code works again!

    Has Reg been here?
       Reg on August 3rd, 2012

    I finally got the cancelled with no refund email.

    Called. She said "you will be 100% refunded in 7-10 business days"

    I recorded the conversation

    Has Matt been here?
       Matt on August 3rd, 2012

    Yea Reg, I got something similar. This email being generated is their system cancelling everything so they can get off the hook with the airlines/hotels asap.

    The rep I talked to said that I can expect a full refund within 48 hours and I can expect another email detailing that exchange.

    NOTE: MAKE SURE YOU CALL AND GET THEM TO CONFIRM THIS FOR YOU. EXPECT NOTHING LESS THAN A FULL REFUND OF THE MONEY PAID FOR THE BOOKING.

    My booking wasnt until december so I wasnt sweating it so much but I feel for those who had more immediate plans as the uncertainty is going to be a pain.

    Has Alex been here?
       Alex on August 3rd, 2012

    From Travelocity's official Twitter:

    Re: NFB promo code, if we cancelled your booking, we will refund your payment and not charge a cancel fee.

    Has Mike been here?
       Mike on August 3rd, 2012

    I also received an email this morning saying my trip was cancelled.
    Called them up and the Rep on the line confirmed and emailed me the reservation that it was not cancelled.
    I"m like ok then.
    Now I just received an email saying that my trip was cancelled and i'll be issued a refund within a few weeks (what 3 weeks???)
    and the cancellation fee was basically the same amount of the booking fee.
    so my refund was $33.34
    I"m like what is this crap you cancel my trip and take my money.
    This is a scam or what?
    I called and basically the India rep told me they have a team of experts working on this matter and we will get back to you within 24-48 hours.

    This was my first booking with Travelocity and my last.... what a joke.

    I'm hope we do get the full refund.......??

    Has Bill been here?
       Bill on August 3rd, 2012

    Call the 1888 US Number in your number (it works in Canada). I've been promised a call back within 48 hours to clear it up. At the very least everyone should get their money back. I recommend that everyone tell them that they need to put the details of the promo in at booking or they should honour all of them. Don't back down on your refund. If you paid for the cancellation fees, tell them you want that money back too. They cancelled the booking, not us, all monies should be returned.

    Has MD been here?
       MD on August 3rd, 2012

    Also received confirmation that my trip to Vegas in December is cancelled. Not happy.....Travelocity will never get any business from me again. Still have flight booked through West Jet but Travelocity confirmed that my trip is cancelled. Of course if I paid $200.00 ($600.00 actually there are 3 of us) then they wouldn't cancel. They are waiting for people to phone to see if they are willing to pay an extra $200 before they cancel their flight, hotel etc.. I say no way!!!! A deal is a deal!!!! They should honor their promo they offered, it was their mistake not ours. How can they cancel a trip that has already been paid for. Unbelievable......

    Has Patrick been here?
       Patrick on August 4th, 2012

    Just got the same email. Heading to Vegas in October. They didn't even refund me the full price I paid for. Gonna call them again tomorrow and see what they have to say.

    Has Patrick been here?
       Patrick on August 4th, 2012

    Just got the same email. Heading to Vegas in October. They didn't even refund me the full price I paid for. Gonna call them again tomorrow and see what they have to say.

    Has Debby been here?
       Debby on August 4th, 2012

    Has anyone called credit card companies to see what they can do. We booked 2 people and they only cancelled one. Now we don't know whether to rebook or not.

    Has Patrick been here?
       Patrick on August 4th, 2012

    Just called Tavelocity again (used the 1-888 number) and ya! I got screwed. They canceled my entire trip. If you were to call the airline or hotel, they won't even have you in their records.

    They said the reason they NFB Promo Code couldn't work was because they couldn't verify that I attended some Blind Conference in the States. (Some of you may know what I am talking about if you received an email)

    I asked what they can do for me since it's they're fault and they tried to offer me the same package at a higher price. Told them no thanks and I want a full refund. Totally not worth it. Not even worth trying to make a deal with the agent when you call. They'll try to find a way to screw you over regardless.

    They said that I will get a full refund without charges in the next 7-10 business days so keep an eye if you plan to cancel. Call your credit card company and be sure that credit is there and you won't get charged. I'm going to rebook with my air miles. haha.

    Travelocity can lick my balls.

    Has dm been here?
       dm on August 4th, 2012

    Ok, so they took my money, confirmed my trip and now they are telling me it was cancelled. How can they do this? Completely unacceptable. This was there mistake and they should be held responsible to honor their mistake if it actually was. We should be able to do something about this. Any ideas as to what to do to Travelocity to make them pay for their mistake? We can't let them do this to us. I bought what they were selling and they accepted and confirmed so therefore it should be a done deal,

    Has Katherine been here?
       Katherine on August 4th, 2012

    Just called the 1-888 number (I'm in Canada and it works) and talked to some person in India. He pulled up my reservation and seemed to be just reading whatever comments were inputted there as he couldn't answer any of my questions other than with 'Someone will be contacting you within 24 - 48 hours with all the updated information. We are still working on it'.

    I agree with Patrick. Travelocity can also lick my balls.

    Has Jeremy been here?
       Jeremy on August 4th, 2012

    It's too bad the website administrator here at YYC deals took down all the posts about this code being strictly for blind peoples' use. I think those posts could've tipped people off to do more due diligence in investigating the code, and helped avoid some bookings that will now be cancelled.

    Has Joey been here?
       Joey on August 4th, 2012

    I agree Jeremy..I posted that It was for Blind people. I even asked Chris to keep my post up. I was not bashing anyone who booked(as I booked before finding out it was from the NFB). Yet my post was taken down very dissapointed

    Has s been here?
       s on August 5th, 2012

    @Jeremy - You are not correct in your "being strictly for blind peoples' use" statement. The code was for NFB members. Anyone can support them and become a member-at-large for a small annual fee. You just have to be a supporter of their organization.

    Has Jeremy been here?
       Jeremy on August 6th, 2012

    @s - Okay, my mistake. Maybe its a good thing they took down all those posts then.

    I was just worried that most people here booked not knowing that the code had restrictions on it. But from your post, I can see that there was quite an awareness so most people will probably be okay with their bookings.

    Has Ten been here?
       Ten on August 6th, 2012

    Has anyone asked if they are getting exactly the full amount back?
    What about the conversion fees we're docked with from Mastercard/Visa?
    Is this amount being charged again (first time to buy the ticket, next to recieve a refund; US>CAD) to get our money back?

    Has Dan been here?
       Dan on August 7th, 2012

    I have booked....been cancelled with a cancelation fee....and finally recieved a full refund. I don't want a refund, I want my trip. We were going anyway, and saw this code to save some money. Now our flights ( 7 bookings) are not available. I think Travelocity should have given us an option to pay the $200 and keep the reservation. It would appear they have no concern withs it's customer. If they can cancel my trip without warning.....why use them.

    I will never use Travelocity for personal or business again.

    Has Dan been here?
       Dan on August 8th, 2012

    "I will never use Travelocity for personal or business again."
    You say that now but you will. We all will. Which is the reason North American airlines have figured out they don't have to offer any customer service. I bet most of us have had a nasty experience and sworn off Air Canada before. And yet when the next trip comes and Westjet doesn't have good connections or costs $40 more we go back to Air Canada only to get screwed over again. Travelocity will be the same. They don't care about screwing us over because we don't care enough to actually stop using them.

    Anyone have any luck getting Travelocity to just cancel the discount and still let you keep the tickets? I'd like to cancel the hotel too.

    Has CP been here?
       CP on August 8th, 2012

    @Dan - although I agree with you, I think booking sites are easier to avoid than airlines. In Canada you have the choice between WestJet and AirCanada (with exceptions) and you are right, if one offers better times or cheaper deal, we will go with it. However in the travel booking industry there are many, many more players and therefore people could avoid Travelocity and still continue to book travel on the cheap.

    Has Catherine been here?
       Catherine on August 8th, 2012

    I really have to wonder why there has not been any sort of response from Chris at all since the beginning of the fiasco. I understand that the blame should be on Travelocity for their inability to handle this situation properly. But why nothing from him at all?

    I must ask: why was this little stipulation about the code actually being for the conference and / or the members not at all mentioned when this was posted? This news was possibly sent out to hundreds of Calgarians when it was first realized. Perhaps a good portion knew about it - but not all. Other posts from the others that did mention it were deleted??

    I am all for deals, but not at the expense of particular groups. Now this 'great deal' will take up possibly weeks to clear up. Was this really worth it?

    Has Ben been here?
       Ben on August 10th, 2012

    Chris has never made any promises or guarantees about the deals here. Why does he owe any explanation? Anything that comes close to to-good-to-be-true should be used at your own risked. I booked, it got canceled, no big deal.

    Has Matt been here?
       Matt on August 10th, 2012

    @Catherine, you are right, really wasn't worth it. Lets never try to book a discounted trip again and blame someone who delivers rock solid deals to us on a consistent basis.

    Only blame that should be thrown is at Travelocity. They suck.

    Has Catherine been here?
       Catherine on August 10th, 2012

    You are missing the point. I have no issues on the other discounted flights. Everything else was fine.

    Expedia's mix up from about 2 years ago ($300 off code) was fine. This code was not geared towards any particular group.

    KLM's (as well as other airlines) had promotional deals, which made sense. They made it widely available on Facebook and other social media. Anyone and everyone was encouraged to buy.

    You are right, Travelocity does suck. Yet, before last Friday, how many readers knew that they were using a code that was meant for the blind supporters?

    Has blainehamilton been here?
       blainehamilton on August 10th, 2012

    I have to agree with other posters that Travelocity can burn in hell.

    I remember a problem almost exactly like this 2 or 3 years ago with them, not honoring a promo or coupon code. The difference is Department Of Transportation rules in the USA and Canada have changed in that time, making it illegal to do exacty what they have done here: cancel a ticketed flight that was paid for that requires a rebooking at a higher price.

    I share other posters feelings that this was the first and last purchase for me with Travelocity. The exception is if another error, near freebie, or money losing (for them) deal comes around. Other than that, other businesses will get my dollars.

    I never have bothered with TV before, the booking engine is far inferior compared to expedia or kayak. I've used expedia for 20+ purchases in the past for flights, hotels, rental cars, packages, and have never had a problem. I have also used Hotwire, Priceline, Orbitz and Hotels.com too on occasion when a promo code or special discount was offered.

    Never had problems with promotions being reneged, trips cancelled, communication ignored, and refunds botched with anyone else before. Travelocity did that perfectly.

    Has Psx been here?
       Psx on August 11th, 2012

    I used the code and my trip is not cancelled, i looked online and its still there. I did not receive a cancellation email either. I heard they are cancelling all the cheapy ones and mine was $2000. Has anyone here booked a pricey trip and had it cancelled on them?

    Has CP been here?
       CP on August 13th, 2012

    @Psx - I had 2 trips booked (LAS and SAN). The Vegas trip was a cheapo motel and it got cancelled. The San Diego one was once again a cheapo motel, but it is still a go (at this point). I think it is all random as a buddy of mine also booked Vegas (a nicer hotel, $700 trip) and his got cancelled, and I booked my wife under San Diego in a nicer hotel and it is still a go. So it looks totally random to me at this point.

    Has Allen (Travelocity lover) been here?
       Allen (Travelocity lover) on August 16th, 2012

    This deal was amazing, me and 12 of my friends just came back from vegas, and we all used this deal. It's too bad that it didn't work for some of you guys. Don't be hating on yycdeals, cause this coupon just saved us 2400!

    THANK YOU!

    Has MT been here?
       MT on August 23rd, 2012

    they are a whole bunch of thief, customer service sucks and when you talk to one of their rep, they don't even know what freakin money conversion is?

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